| About the Position | |
| Share This | |
| Position # | 4709 |
| Organization | Hope House |
| Position | Reception Volunteer |
| Location | 10 Cork St. East. Accessibility entrance 7 Church Lane. Downtown Guelph. |
| Impact Statement | Receptionists are the first contact for our organization! This high trust team is who has all the answers for the community and liaisons between staff and volunteer teams. |
| Description |
- Follow COVID safety protocols - Answer phones in a friendly fashion, take messages, redirect calls - Manage and book appointments - Connect Community Members with resources - Answer questions regarding HOPE House and other programs - Enter information into a computer database - Answer email, return phone calls - Other duties as assigned, as in support other volunteer teams and/or admin tasks - Language skills an asset *High responsibility/trust role |
| Required Information | Police Check: Required References Required |
| Training Details | Orientation ; Training is provided ; Training is required ; Scheduled training - If Volunteer's schedule allows ; Training on the job ; Training on-going - Includes development training ; Training & orientation materials available, on the job training focused. |
| Working Conditions | Mostly at a desk, loud space- can be hard to hear. |
| Minimum Duration | 6 months or less |
| Timing | Weekday - Daytime |
| Time Detail |
Monday: Morning, Afternoon (9 am - 12:30 pm / 12:30 - 4:30 pm) Tuesday: Morning, Afternoon (9 am - 12:30 pm / 12:30 - 4:30 pm) Wednesday: Morning, Afternoon (9 am - 12:30 pm / 12:30 - 4:30 pm) Thursday: Morning, Afternoon (9 am - 12:30 pm / 12:30 - 4:15 pm/ 4:00 - 6:15 pm) Must be able to commit to a weekly shift for at least 4 months. |
| Age | 16+ |
| Ideal for | An Individual |
| Transportation | On a bus route |
| Accessibility | Wheelchair accessible entrance, Wheelchair accessible washroom, Accessible work space |
| Area(s) of Interest | Office Administration and Reception, Customer Service, SDG 1 - No Poverty |
| Skill(s) | Customer Service, Interpersonal Communication, Written Communication, Computer Skills, Decision-Making/Prioritizing |
| How to Apply | |
| Website | http://www.hopehouseguelph.ca |
| Application Link: | |
| Send an Email Message | |
| Contact | Nicole Barrette |
| Phone | 5192654299 Ext. 32 |
| Address | 10 Cork Street East Guelph, N1H 1K1 |