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About the Position
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Position # 4709
OrganizationHope House
Position Reception Volunteer
Location 10 Cork St. East. Accessibility entrance 7 Church Lane. Downtown Guelph.
Impact Statement Receptionists are the first contact for our organization! This high trust team is who has all the answers for the community and liaisons between staff and volunteer teams.
Description - Follow COVID safety protocols
- Answer phones in a friendly fashion, take messages, redirect calls
- Manage and book appointments
- Connect Community Members with resources
- Answer questions regarding HOPE House and other programs
- Enter information into a computer database
- Answer email, return phone calls
- Other duties as assigned, as in support other volunteer teams and/or admin tasks
- Language skills an asset
*High responsibility/trust role
Required Information Police Check: Required References Required
Training Details Orientation ; Training is provided ; Training is required ; Scheduled training - If Volunteer's schedule allows ; Training on the job ; Training on-going - Includes development training ; Training & orientation materials available, on the job training focused.
Working Conditions Mostly at a desk, loud space- can be hard to hear.
Minimum Duration 6 months or less
Timing Weekday - Daytime
Time Detail Monday: Morning, Afternoon (9 am - 12:30 pm / 12:30 - 4:30 pm)
Tuesday: Morning, Afternoon (9 am - 12:30 pm / 12:30 - 4:30 pm)
Wednesday: Morning, Afternoon (9 am - 12:30 pm / 12:30 - 4:30 pm)
Thursday: Morning, Afternoon (9 am - 12:30 pm / 12:30 - 4:15 pm/ 4:00 - 6:15 pm)

Must be able to commit to a weekly shift for at least 4 months.
Age 16+
Ideal for An Individual
Transportation On a bus route
Accessibility Wheelchair accessible entrance, Wheelchair accessible washroom, Accessible work space
Area(s) of Interest Office Administration and Reception, Customer Service, SDG 1 - No Poverty
Skill(s) Customer Service, Interpersonal Communication, Written Communication, Computer Skills, Decision-Making/Prioritizing
How to Apply
Application Link:
Email Send an Email Message
Contact Nicole Barrette
Phone 5192654299 Ext. 32
Address 10 Cork Street East Guelph, N1H 1K1
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