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About the Position
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Position # 4461
OrganizationCompass Community Services, Guelph - Main Location
Position Telephone Support Volunteer - LGBTQ+ Support Line - Telephone Support
Location 20 Shelldale Crescent, Guelph, ON, Canada
Impact Statement Call to Action: We are looking to recruit people with lived experience and allies of the LGBTQ+ Community to volunteer on our new LGBTQ+ Support Line. Volunteers in the program may also choose to volunteer for our other lines as well.
Description •Provide outbound calls to paired clients who identify as LGBTQ+
•TSP volunteers will complete safety/wellness checks, provide medication reminders, and engage in social conversations
•Social calls might include conversations about daily plans, sharing stories with clients, and exploring action plans for crisis intervention
•Engage in conversations with members of the LGBTQ+ community through texting support line
•Utilize a strengths-based, solution-focused approach
•May need to provide external resources and referrals to clients
•Staff will be available during shifts should any concerns arise
Required Information Police Check: Required
Training Details After completing the application, self-learning training and quizzes are made available to the applicant, once completed, they will then be invited to attend the group training that consists of role plays and scenario questions. Upon the completion of the group training, volunteers can then start Volunteering in TeleConnect or request 1 on 1 supervised training from a staff member.
Working Conditions Must have access to secure and reliable internet connection during shifts and access to a private setting where calls can be completed without distraction
Minimum Duration More than 1 year
Timing Weekday - Daytime, Weekday - Evening, Weekend - Daytime, Weekend - Evening, Anytime
Time Detail The program operates 8am-10pm, 7 days per week. Volunteers are able to set their own schedules based on shift availability.
Age 18+
Ideal for An Individual
Transportation Car required
Area(s) of Interest Counselling/Conflict, Mental Health, SDG 5 - Gender Equality
Skill(s) Collaboration, Interpersonal Communication, Problem Solving, Empathy, Ethical Framework
How to Apply
Website https://compasscs.org
Application Link:
Email Send an Email Message
Contact Colten Ura
Phone 5198242431
Address 20 Shelldale Crescent Guelph, N1H1C8

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